By your side in restaurant catering

From our extremely customer orientated company, DAC is constantly striving to achieve customer satisfaction and service in what it offers.

 

Customer service
Customer service
DEDICATED BUSINESS ACCOUNTS

A transparent and productive relationship with the customer is particularly close to heart. For this, we offer them our dedicated business accounts, whether they are agents or representatives within the company or part of our Sales and Procurement Office. Inside and outside the office walls we have created a network of people who, in continuous collaboration with our headquarters, manage relationships with customers on a direct, personalized and continuous basis. A method that always considers the specific needs of each activity and allows us to adapt appropriately to any request.

Customer service
PRODUCT RESEARCH

We continuously strive to offer our food expertise to our customers in order to help them identify products that meet, more specifically, with all their needs. We support them through the search of raw foods, producers and suppliers best suited to meet their demands, so that each product supplied is tailor-made to the particular needs of each. The research work is carefully carried out and covers all aspects of contact, agreeing and collecting information with the supplier, sampling and tasting the product or different versions of it, all with the intention of identifying the perfect choice.

Customer service
PROBLEM SOLVING

The sphere in which we operate is incredibly delicate, for this reason it is important to be prepared to deal with any after-sale issues that may arise. We rely on our experience in the field to continuously implement procedures and dispute settlements for all possible eventualities that may occur post-delivery. Protecting our customers’ customers is also one of our priorities.